Privacy Policy for M & N Event Hall

Effective Date: April 11, 2026

Last Updated: May 24, 2026

M & N Event Hall ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes what personal information we collect, how we use it, who we share it with, and your rights regarding your data. By using our website at mneventhall.com or submitting any form or inquiry, you acknowledge and agree to the practices described here.

1. Information We Collect

Information You Provide Directly

When you submit an inquiry, request a tour, contact us, or interact with our website forms, we may collect:

Full name
Email address
Phone number (collected for SMS/MMS notifications and voice coordination)
Preferred event date and guest count
Event type, budget range, and any additional message details
Device signature name submitted during proposal acceptance (where applicable)

Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

IP address and general geographic location
Browser type, operating system, and device type
Pages visited, time spent on pages, and referring URLs
Clicks, scroll depth, and interaction behavior
Form submission metadata (e.g., submission timestamps, referral source)

Tracking Technologies

We use the following tracking technologies:

Cookies: Small text files stored on your device used to improve site performance, maintain session state, and support analytics.
Web Analytics: We use web analytics tools (such as Google Analytics or equivalent) to understand aggregate usage patterns and improve our website experience. These tools may collect anonymized or pseudonymized data about your visit.
Cloudflare Turnstile: We use Cloudflare Turnstile, a privacy-respecting bot protection tool, to verify that form submissions are made by real humans. Turnstile processes minimal device signals and does not use tracking cookies for advertising.
Embedded Maps: Our website may embed Google Maps to display our venue location. Google may collect data in accordance with its own privacy policy when you interact with the embedded map.

You may disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.

2. How We Use Your Information

We use the information collected to:

Respond to event inquiries and venue availability requests
Schedule and confirm venue tours (including sending SMS/MMS tour reminders and updates)
Prepare and send event proposals and quotes
Manage our internal lead and booking pipeline
Send automated or manual SMS/MMS text messages and voice communications (for tour scheduling, event coordination, planning updates, and booking logistics) if you have explicitly opted in
Improve the performance, usability, and content of our website
Protect against spam, fraud, and unauthorized access
Comply with legal obligations and enforce our Terms of Service

3. Important: Tour Requests and Proposals

Submitting a tour request or inquiry form does not constitute a confirmed appointment, reservation, or booking.

All tour scheduling requests are reviewed by our event coordination team. A tour is not confirmed until you receive a direct confirmation from an official M & N Event Hall coordinator via phone, email, or SMS.

Similarly, no event proposal or pricing quote is official until it is reviewed, prepared, and formally delivered by an authorized M & N Event Hall event coordinator. Automated form submissions do not generate binding proposals. Any proposal you receive will originate from our coordination team only.

If you have submitted an inquiry and have not heard from us within 24 hours during regular business hours, please contact us directly at (813) 765-0389 or coordinator@mneventhall.com.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your information only in the following limited circumstances:

Service Providers: We may share data with trusted vendors who assist us in operating our website, managing communications, or delivering services (e.g., email delivery providers, form processing tools, SMS/communication gateway providers, analytics platforms). These providers are contractually obligated to protect your data and use it solely for services rendered on our behalf.
Legal Compliance: We may disclose information when required by law, subpoena, court order, or government authority, or when necessary to protect the rights, safety, or property of M & N Event Hall or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile Information and SMS Opt-in Consent Exception

No mobile phone numbers or SMS consent/originator opt-in data will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. All the above categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.

5. SMS/MMS and Voice Communications

If you opt in to receive text messages or voice communications from us (either on our contact form, tour request form, customization form, or other phone-collection points), the following terms apply:

Usage: We use your phone number to send transactional updates, event inquiry follow-ups, tour scheduling confirmations, and automated reminders regarding your event booking or venue walkthroughs.
Opt-In Consent: Consent is collected explicitly at the time of submission (via an unchecked checkbox). Consent to receive text messages is not a condition of purchasing any venue packages or services.
Opt-Out (STOP): You can opt out of receiving SMS communications at any time. To unsubscribe, simply reply STOP to any message you receive from us. After you send "STOP", we will send you a confirmation message to confirm that you have been unsubscribed, and we will no longer send SMS messages to your number.
Support (HELP): If you experience any issues or need assistance with our messaging program, reply HELP to any message or contact us at coordinator@mneventhall.com or (813) 765-0389.
Message Frequency & Rates: Message frequency varies depending on your interaction with our team. Standard message and data rates may apply.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including maintaining our event coordination records, responding to inquiries, and complying with applicable legal requirements. Inquiry and lead data may be retained for up to 3 years unless you request earlier deletion.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls on internal systems, and periodic security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information (subject to legal retention requirements). See our [Data Deletion Policy](/data-deletion) for details.
Opt-Out: Opt out of non-essential tracking by adjusting your browser's cookie settings or using privacy tools.

To exercise any of these rights, contact us at privacy@mneventhall.com.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the revised Policy.

12. Contact

For privacy-related questions, data requests, or concerns, please contact:

M & N Event Hall

7725 78th Street North, Pinellas Park, FL 33781

Phone: (813) 765-0389

Email: privacy@mneventhall.com